business process automation, business process management, customer relationship management, CRM, defect tracking, customer support, e-support, technical support, quality assurance, sales force automation, maintenance contracts, time tracking, time billing, customer interaction systems, CIS, web support, text search, lead tracking,  engagement management, problem tracking,  workflow, relationship management, engagement tracking
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business process automation, business process management, customer relationship management, CRM, defect tracking, customer support, e-support, technical support, quality assurance, sales force automation, maintenance contracts, time tracking, time billing, customer interaction systems, CIS, web support, text search, lead tracking,  engagement management, problem tracking,  workflow, relationship management, engagement tracking

 


Free White Paper titled: "Essential Selection Criteria for Purchasing CRM Software"

RTI's CRM Applications Rivals The Major League Providers






A NEW MODEL
The CRM process used to go like this: Get a consultant, buy your software, and then prepare for a painful long-term consulting, development and implementation process. RTI is happy to say we have made that model obsolete.

A NEW DAY
RTI has developed the most feature rich, robust, Enterprise software in the Marketplace rivaling and exceeding the "CRM Giants" at a fraction of the cost of a typical Enterprise deployment or upgrade. RTI's suite of services builds upon thirteen years of Best Practices and allows for customization of Field, Functionality, and Appearance controlled by a non-technical manager from within the application.

A NEW WAY
This out-of-the box functionality allows businesses to focus on what's important; creating a more customer-centric culture, supporting your internal business process automation, and enhancing your shareholder returns. Deployment is often a matter of days--not weeks or months, and most of our customers realize an ROI in just 3 to 6 months!

CUSTOMER RELATIONSHIP MANAGEMENT
Since 1990, RTI has been has been the leading developer of Customer Relationship Management Software for software companies. RTI now serves many Industries, but specializes in technology companies, as well as internal help desks. Because of RTI's proprietary Administrative work management tool, control of the business process, automation rules, appearance, and security can be easily changed at any time and defined differently for different groups of users.

LEARNING BY DESIGN
RTI has applied years of customer service experiences to our suite of products. We have continually incorporated our customers' feedback into our software systems so that all of our customers can benefit from the best, and most time-tested business practices.

RTI Software Brochure

 

 
 









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